Welcome to „Telia EXTRA“!

 

„Telia EXTRA“ is a pre-paid card designed for calls and internet browsing in popular „Telia“ 4G network.
 
 

1. First steps:
•    Card activation / Standard rates / Plans / Card validity
•    Plans: Calls, SMS and Internet
•    Mobile internet
2. Topping-up your account:
•    Where to top up?
•    How to top up?
3. International calls:
•    Calling abroad
•    Roaming
4. Customer service contacts

 
1. FIRST STEPS
 
1.1.  Card activation
In order to activate your SIM card, please place it into your cell phone and call us on number 1544. After the call wait for the activation message. You can call, send SMS, browse the internet and use other „Telia EXTRA“ services immediately after the activation.
You can find out the phone number of your card by calling us on number 1544. Press  „9“ – menu in English, then select  „4“ – information about the subscriber.
 
1.2.  Standard rates:

Calls within „Telia“ network 0.0521 Eur/min.
Calls to other Lithuanian networks 0.1390 Eur/min.
Calls to Lithuanian landline networks 0.0521 Eur/min.
SMS messages to Lithuanian networks 0.0261 Eur/SMS
SMS messages to International numbers 0.0840 Eur/SMS
MMS messages 0.03 Eur/MMS

International calls are charged at „Telia“ rates set for a particular country

If you have not ordered any internet plan, the mobile internet will be charged for the amount of transferred data. You will get 10 MB for 0.26 Eur. The provided MB are valid until the end of the current day (23:59). If data is used up more quickly, you will automatically get another 10 MB for 0.26 Eur etc.

 

1.3.  „Telia EXTRA“ plans:

Order one of „Telia EXTRA“ plans and talk cheaper! 
Calling, text messaging and internet plans:

 

 

  MANO MANO 1 NERIBOTAI NERIBOTAI 1
Monthly fee 3 Eur 5,49 Eur 6,99 Eur 9,50 Eur

Minutes to all

Lithuanian networks

150 min.

150 min.

Unlimited Unlimited
SMS to all Lithuanian networks 12 000 SMS* 12 000 SMS* 12 000 SMS* 12 000 SMS*
Mobile internet

50 MB

1 GB

50 MB

1 GB

How to order? Order by sending a free SMS text message +PLANAS MANO to number 1301. Order by sending a free SMS text message +PLANAS MANO 1 to number 1301. Order by sending a free SMS text message +PLANAS NERIBOTAI to number 1301. Order by sending a free SMS text message +PLANAS NERIBOTAI 1 to number 1301.

*SMS limit – up to 400 SMS per day.

Internet plans:

 

  1 GB 2 GB 4 GB 8 GB 16 GB
Monthly fee 2.45 Eur 3.55 Eur 5.95 Eur 8.95 Eur 12.95 Eur

How to order?
Order by sending a free SMS text message +NARSYK X1 to number 1301 or order at online self-service.
In order to cancel the plan, please send a free SMS text message -NARSYK to number 1301.
Order by sending a free SMS text message +NARSYK X2 to number 1301 or order at online self-service.
In order ro cancel the plan, please send a free SMS text message -NARSYK to number 1301.
Order by sending a free SMS text message +NARSYK X4 to number 1301.
In order to cancel the plan, please send a free SMS text message -NARSYK to number 1301.
Order by sending a free SMS text message +NARSYK X8 to number 1301.
In order to cancel the plan, please send a free SMS text message -NARSYK to number 1301.
Order by sending a free SMS text message +NARSYK X16 to number 1301.
In order to cancel the plan, please send a free SMS text message -NARSYK to number 1301.
Additional MBs 0,26 Eur/10 MB 

Important:

A plan is valid for 30 days after the activation. If you have a credit balance, your plan is automatically renewed. After using up the provided amount of services, a standard rate applies. You can order the same or another internet plan again before 30 days expires - afterwards only the last ordered plan will be renewed if the account balance will be sufficient.

1.4. Account validity
 
The account is valid for 100 days. The validity is extended each time you top-up of your account. After account expiration the phone number is valid for 250 more days: during this time you can only receive calls and SMS messages. When the number validity expires, the phone number is blocked.

 2. TOPPING UP YOUR ACCOUNT

You can top up your account either via internet or by using „Telia EXTRA“ top-up card / code. It is your choice.

Topping up an account via internet is one of the fastest ways. You can do it:

•    Directly from a credit card.
•    Via e-banking system.

„Telia EXTRA“ top-up card / code
You can purchase „Telia EXTRA“ cards in more than 6000 locations around Lithuania. Points of sales are marked with an „Telia EXTRA“ sticker.

How to use „Telia EXTRA“ card?

•    A top-up card has a 16-digit secret code. Scrape off the protective layer.
•    Call us on number 1544. The phone you are calling has to be the one you want to top-up (the account top-up is free).
•    Press „2“ and enter a 16-digit secret „Telia EXTRA“ top-up code.
•    After entering the code, press a „#“ sign.

 

 3.1. Calling abroad

3.1.1. INTERNATIONAL CALLS

You can order cheaper calls to the most popular countries from Lithuania - send an SMS message +AKC PASAULIS to number 1301 (free) and make calls to most countries only at 0,39 Eur/min. rate.

Service fee – 1,90 Eur/month. Service is valid for 30 days upon ordering. If  there is a sufficient account balance, service will automatically renew.
 
After ordering service "PASAULIS", you can call to the following countries at lower rates: Ireland, Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Gibraltar, Greece, Greenland, Georgia, Iceland, Spain, Italy, USA, Montenegro, the United Kingdom, Canada, Kazakhstan, Cyprus, Kyrgyzstan, Croatia, Poland, Liechtenstein, Luxembourg, Macedonia, Malta, Moldova, Monaco, New Zealand, Netherlands, Norway, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Finland, Sweden, Switzerland, Ukraine, Tajikistan, Turkey, Turkmenistan, Uzbekistan, Hungary, Germany.
 
3.1.2.     Standard international call rates:

Country Price
Estonia
Latvia
0,4113 Eur/min.
Belarus 0,5329 Eur/min.
Ireland
Austria
Belgium
Denmark
United Kingdom
Greece

Spain
Italy (Vatican City)
USA (Hawaii,

Puerto Rico,

Virgin Islands)
Canada
Poland
Liechtenstein

Luxembourg
Netherlands
Portugal
France
Finland
Sweden
Germany
0,5792 Eur/min.
Australia
Monaco
New Zealand
Norway
Switzerland
0,7820 Eur/min.
Bulgaria
Czech Republic
Moldova
Romania
Russia
Slovakia
Ukraine
Hungary
0,8891 Eur/min.

Albania
Andorra
Armenia
Azerbaijan
Bosnia and

Herzegovina
Gibraltar
Greenland
Georgia

Iceland
Montenegro
Kazakhstan
Cyprus
Kyrgyzstan
Croatia
Macedonia
Malta
San Marino
Serbia
Slovenia
Tajikistan
Turkey
Turkmenistan
Uzbekistan
1,0368 Eur/min.
Afghanistan
Algeria
Argentina
Brazil
Chile
Philippines
Hong Kong
Israel
UAE

Japan
China
Colombia
Malaysia
Morocco
Mexico
South Korea
South African

Republic

Peru
Singapore
Sri Lanka
Thailand
Taiwan
Uruguay
Venezuela
1,7783 Eur/min.

You can find out a detailed list of countries by calling us on number 1817 from your „Telia“ number (free) or calling +370 698 63 333 from other operator's number (the rates of other operators apply). Moreover, a detailed list is avalable here: https://www.telia.lt/extra/skambinantiems-i-uzsieni.