Customer Care Phone Numbers
|If calling in Lithuania||If calling from abroad|
|Residential Customer Care||1817||+370 6418 1817|
|Business Customer Care||1816||+370 6418 1816|
For International Voice/Data Services please contact firstname.lastname@example.org
Call from “Telia” network - free of charge, from “Bitė Lietuva” and “Tele2 "- 0,09 € / min. with VAT.
Please be aware that the conversation with the consultant (when you call “Telia” customer number 1817) can be recorded in order to ensure quality of service. At the beginning of our conversation we will inform you about our intention. Such records will be kept up to 90 days.
If you are abroad, please call tel. +370 6418 1817 (you will be charged according to your operator tariffs). You can also contact us by email email@example.com
IT support service hours
- Remotely during work hours from 8:00–19:00 (on Fridays till 18:00)
- At the Client’s premises during work hours from 8:00– 17:00 (on Fridays till 15:45).
- By phone: +370 (682) 11515, charged calls
- By e-mail: ITsupport@telia.lt
- More information on Service Requests could be found here
- The status of Service Request could be tracked at the address https://itpagalba.telia.lt/